Last Updated: 02/05/2025

This Privacy Policy describes how Vitatext AI, a service owned and operated by eFortune LLC, collects, uses, and protects the personal data you provide when using our website and services. By accessing or using Vitatext AI, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Information You Provide

• Account Information: Name, email address, and billing details.
• User Input: Any data entered into the platform for content generation.
• Customer Support: Communications and interactions with our support team.

b. Information Collected Automatically

• Usage Data: IP address, browser type, operating system, device type, pages visited, and time spent.
• Cookies and Similar Technologies: We use cookies to enhance user experience and analyze usage trends.

2. How We Use Your Information

We use your data to:

• Provide and maintain the Vitatext AI platform
• Process transactions and manage subscriptions
• Communicate important service updates
• Personalize your experience
• Improve and develop new features
• Prevent fraud, abuse, and security issues
• Comply with legal obligations

3. Third-Party Services

We may share limited data with third-party service providers that help us operate the platform, including:

• Payment processors
• Cloud storage and hosting providers
• Analytics tools
• Customer support systems

These providers are contractually obligated to protect your data and use it only for the purposes we specify.

4. Data Retention

We retain your data:

• For as long as your account is active
• As needed to comply with legal obligations
• For internal analytics and service improvement

You may request deletion of your data at any time (see Section 7).

5. Data Security

We use appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. However, no system is 100% secure, and we cannot guarantee absolute protection.

6. International Users

If you are accessing Vitatext AI from outside the United States, please note that your data may be transferred to, stored, and processed in the United States or other countries where our infrastructure is located.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict certain processing activities
• Request data portability

To exercise any of these rights, please contact us at contact@vitatextai.com.

8. Children’s Privacy

Vitatext AI is not intended for users under the age of 18. We do not knowingly collect personal data from children. If we learn that a child has provided us with personal information, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date. Your continued use of the platform after any changes indicates your acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: contact@vitatextai.com
Website: www.vitatextai.com
Location: Texas, United States

11. Regional Rights and Disclosures

a. GDPR (European Users)

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

• The right to access, correct, or delete your personal data
• The right to data portability
• The right to object to processing or restrict how your data is used
• The right to withdraw consent at any time

We process your data under the legal basis of contract (to provide the service), consent (where applicable), and legitimate interest. To exercise your rights, email contact@vitatextai.com.

b. CCPA/CPRA (California Residents)

If you are a California resident, you are entitled to the rights provided by the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• The right to know what personal data we collect and how we use it
• The right to request deletion of your data
• The right to opt-out of the sale or sharing of your personal data (Note: Vitatext AI does not sell personal data)
• The right to non-discrimination for exercising these rights

To submit a CCPA/CPRA request, email us at contact@vitatextai.com with the subject line: California Privacy Request.